I started to look for a cheap hotel for my first night in Korea. They seem cheap enough with plenty of choice, so I looked for somewhere close to the airport. I noticed that the airport name in Busan didn’t match the one on my ticket. Maybe it’s like many other cities and has two airports?
I did some further investigation. I have a ticket to BUS (Batumi), which I assumed to be Busan. Unfortunately, the airport code for Busan is PUS. I actually had a ticket to Georgia, which would be a long walk to any hotel in Korea!!! Lucky I checked or I’d really have a problem when I arrived!
I contacted the flight centre where I made the booking. I expected to get told the tickets were non-transferable and I should have checked them carefully etc.. I was pleasantly surprised when they pulled out all the stops to sort it out. I now have a ticket to PUS, and a refund is being arranged for the incorrect ticket I purchased.
The manager has obviously done her customer care course. Thank you Melissa.
Was that the one behind the Optus office? Or in the UK?
Behind the office. They were petty good about it, I’d use them again no problem.
Hi Mark, glad you’ve sorted out ticket issues. Where are you now? Seems I lost your track 🙂
Lucky you picked that up Mark, you certainly dodged some grief.