You’re going where???

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I started to look for a cheap hotel for my first night in Korea. They seem cheap enough with plenty of choice, so I looked for somewhere close to the airport. I noticed that the airport name in Busan didn’t match the one on my ticket. Maybe it’s like many other cities and has two airports?

I did some further investigation. I have a ticket to BUS (Batumi), which I assumed to be Busan. Unfortunately, the airport code for Busan is PUS. I actually had a ticket to Georgia, which would be a long walk to any hotel in Korea!!! Lucky I checked or I’d really have a problem when I arrived!

I contacted the flight centre where I made the booking. I expected to get told the tickets were non-transferable and I should have checked them carefully etc.. I was pleasantly surprised when they pulled out all the stops to sort it out. I now have a ticket to PUS, and a refund is being arranged for the incorrect ticket I purchased.

The manager has obviously done her customer care course. Thank you Melissa.

About Sophie Whiptank - aka Bart

I'm just a bloke doing some stuff, the more interesting bits I post on my blog. Scroll down far enough and you'll see me riding from Melbourne Australia to Birmingham, England in 2014. But now I'm working on another project, a single cylinder motorbike engine at 2750cc!

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